Troubleshooting issues with Cloudflare Apps
If you have trouble with an App installed from Cloudflare Apps onto your site:
- Verify that the app is placing itself in the location you expect on the page. You might have to scroll the page or choose a new location to find it.
- Be sure to carefully read the description and view the app’s screenshots, it’s possible the app works in a way you did not expect.
- Ensure that your site has at least the of a legitimate HTML page.
- Ask for help on the in the area specially devoted to answering App questions.
- Reach out to the Support Contact email address listed on the right-side of the App’s info page.
- Unfortunately due to the complex nature of websites, it’s possible this app isn’t compatible with your site. Look in the for alternatives.