General DNS issues
In web browsers such as Safari or Chrome, there are several commonly observable DNS errors:
Common causes and resolutions
Below are the most common causes for DNS resolution errors along with suggested solutions.
Mistyped domain or subdomain
Verify that the domain or subdomain was correctly spelled in the request URL.
Missing DNS records
Ensure that you have the necessary DNS records in the DNS app of your Cloudflare dashboard. This includes having the following records:
DNSSEC was not disabled before the domain was added to Cloudflare
Nameservers no longer point to Cloudflare
If you manage DNS records via the DNS app in Cloudflare’s Dashboard and your domain stops pointing to Cloudflare’s nameservers, DNS resolution will stop functioning.
Unresolved IP address
In rare cases, the DNS resolver in the client requesting the URL might fail to resolve a DNS record to a valid IP address.
Reload the page after a short wait to note if the problem disappears. This issue is unrelated to Cloudflare, but using may help. Contact your hosting provider for additional help with your current DNS resolver.