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Why was my domain deleted from Cloudflare?

Domain deletion commonly occurs for the following reasons:

  • A user with access to the domain removed it.
  • The nameservers no longer point to Cloudflare. Cloudflare continuously monitors domain registration.
  • The domain was not authenticated (pending for 28 days).

​​ Check Audit Logs

Cloudflare Audit Logs contain information about domain deletion.

​​ Check registrar for Cloudflare nameservers

If your domain was using a full setup, your registrar needs to use Cloudflare nameservers as the authoritative nameservers for your domain.

  1. Use either the command-line based “whois” application provided with your Operating System or a website such as  ICANN Lookup.

    • If you are unable to find the nameserver details for your domain, reach out to your domain registrar or domain provider to provide the domain registration information.
    • Ensure Cloudflare’s nameservers are the only two nameservers listed in the domain registration details.
    • Ensure nameservers are spelled correctly in the domain registration.
  2. Confirm that the nameservers exactly match the nameservers provided within the Cloudflare Nameservers card in DNS > Records.

  3. If you identify incorrect information, log in to your domain provider’s portal to make updates or contact your domain provider for assistance.

​​ Recover a deleted domain

To recover a deleted domain, re-add it in Cloudflare just like you would for a new domain.