Troubleshooting

Resolve a timed out state

If a certificate issuance times out, Cloudflare tells you where in the chain of issuance the timeout occurred: Initializing, Validation, Issuance, Deployment, or Deletion.

To resolve timeout issues, try one or more of the following options:

• Change the Proxy status of related DNS records to DNS only (gray-clouded) and wait at least a minute. Then, change the Proxy status back to Proxied (orange-clouded).
• Disable Universal SSL and wait at least a minute. Then, re-enable Universal SSL.
• Send a PATCH request to the validation endpoint using the same DCV method (API only). Make sure that the --data field is not empty in your request.
• Review your domain control validation (DCV). Changing the DCV method will restart certificate issuance.

Delete certificates

You can use the API to delete certificates that you no longer want listed on the Cloudflare dashboard.

Other issues

For additional troubleshooting help, refer to Troubleshooting SSL errors.