Troubleshooting

Resolve a timed out state

If a certificate issuance times out, Cloudflare tells you where in the chain of issuance the timeout occurred: Initializing, Validation, Issuance, Deployment, or Deletion.

To resolve timeout issues, try one or more of the following options:

• Change the Proxy status of related DNS records to DNS only (gray-clouded) and wait at least a minute. Then, change the Proxy status back to Proxied (orange-clouded).
• Disable Universal SSL and wait at least a minute. Then, re-enable Universal SSL.
• Send a PATCH request to the validation endpoint using the same DCV method (API only). Please make sure that the --data field is not empty in your request.
• Follow the APEX validation method.

Other issues

For additional troubleshooting help, refer to Troubleshooting SSL errors.

Was this helpful?

What did you like?

Accurate

Easy to understand

Solved my problem

Helped me decide to use the product

Other

What went wrong?

Hard to understand

Incorrect information

Missing the information

Other

Thank you for helping improve Cloudflare's documentation!