Manage account access
Customers on all plans can share account access with other members. However, the roles available to your account depend on your plan.
Add account members
To add a member to your account:
Go to Manage Account > Members.
For Invite members, enter one or more email addresses.
Choose the associated roles.
Available roles (non-Enterprise)
If you have an account on a Free, Pro, or Business plan, users can have the following roles:
- Super Administrator - All Privileges (only one allowed): Can edit any Cloudflare setting, make purchases, update billing, and manage memberships.
- Administrator (unlimited): Can access the full account and configure dashboard, but cannot manage billing or account membership.
Available roles (Enterprise)
If you have an account on an Enterprise plan, you can assign multiple roles to additional members, scoping permissions broadly or narrowly as needed.
To add a new member as a non-administrator (the default role):
- Click More roles.
- Select another role.
- De-select Administrator.
(Optional) If the member already has a Cloudflare account, you can click Direct add to add the member to your account without requiring an email invitation.
Remove account members
To revoke a member’s access to your account:
- Log in to the and select your account (you must be logged in as a Super Administrator).
- Go to Manage Account > Members.
- Locate an account member and expand their record.
- Click Revoke.
- Click Yes, revoke access.
Change Super Administrator
If you or someone in your organization leaves or loses access to email, you must change who is assigned the Super Administrator role. However, the process differs based on your plan type.
If you want to remove a previous Super Administrator, only do so after adding the new Super Administrator.
Free, Pro, or Business customers are only allowed one Super Administrator. To change your Super Administrator, you must associated with your Cloudflare account to a new email address that is not associated with an existing Cloudflare account.
If your desired email address is currently used by another Cloudflare account, you may need to use a temporary email address as a placeholder while you update both accounts.
Provide edit access to Cloudflare Support
Occasionally, you may want to allow edit access to your account for Cloudflare Support. A typical use case might be migrating a complex or sensitive domain over to Cloudflare.
By default, Cloudflare Support does not have edit access to your account.
To enable editing access by Cloudflare Support: