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Manage account members

If your account is a Super Admin, you have the ability to add, edit, and delete users and - if those users lose their device - reset their 2FA.

Add user

To add a user:

  1. Log in to the Email Security (formerly Area 1) dashboard .
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. Select Add User.
  5. Enter their information, as well as their Permission level.
  6. Select Send Invitation.

Edit user

To edit a user's settings:

  1. Log in to the Email Security dashboard.
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. On a specific user, select ... > Edit.
  5. Update any needed information.
  6. Select Update User.

Delete user

To delete a user:

  1. Log in to the Email Security dashboard.
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. On a specific user, select ... > Delete.

Reset two-factor authentication

To reset a user's two-factor authentication (2FA):

  1. Log in to the Email Security dashboard.
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. On a specific user, select ... > Reset 2FA.