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Cloud Email Security (formerly Area 1)
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Manage account members

If your account is a Super Admin, you have the ability to add, edit, and delete users and - if those users lose their two-factor authentication (2FA) device - reset their 2FA.

​​ Add user

To add a user:

  1. Log in to the Cloud Email Security dashboard .
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. Select Add User.
  5. Enter their information, as well as their Permission level.
  6. Select Send Invitation.

​​ Edit user

To edit a user’s settings:

  1. Log in to the Cloud Email Security dashboard.
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. On a specific user, select > Edit.
  5. Update any needed information.
  6. Select Update User.

​​ Delete user

To delete a user:

  1. Log in to the Cloud Email Security dashboard.
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. On a specific user, select > Delete.

​​ Reset two-factor authentication

To reset a user’s two-factor authentication (2FA):

  1. Log in to the Cloud Email Security dashboard.
  2. Go to Settings (the gear icon).
  3. Go to Users and Actions.
  4. On a specific user, select > Reset 2FA.