clef

export interface Env {
	AI: Ai;
}

export default {
	async fetch(request, env): Promise<Response> {
		const response = await env.AI.run("@cf/cloudflare/clef", {
			model: "clef",
			state: "Checkout has been failing for every customer for the last hour.",
			questions: {
				urgent: {
					type: "noul",
					instructions: "Is this support request urgent?",
				},
				team: {
					type: "choice",
					instructions: "Which team should handle this request?",
					criteria: {
						billing: "Payments, invoices, and refunds",
						technical: "Outages, errors, and configuration",
						sales: "Plans and upgrades",
					},
				},
				severity: {
					type: "score",
					instructions: "How severe is the customer impact?",
					criteria: ["No impact", "Minor", "Major", "Critical"],
				},
			},
		});

		// response.answers.urgent   -> probability the request is urgent
		// response.answers.team     -> chosen team with per-option probabilities
		// response.answers.severity -> probability-weighted score (0 = lowest level)
		return Response.json(response);
	},
} satisfies ExportedHandler<Env>;

import os
import requests

ACCOUNT_ID = "your-account-id"
AUTH_TOKEN = os.environ.get("CLOUDFLARE_AUTH_TOKEN")

response = requests.post(
    f"https://api.cloudflare.com/client/v4/accounts/{ACCOUNT_ID}/ai/run/@cf/cloudflare/clef",
    headers={"Authorization": f"Bearer {AUTH_TOKEN}"},
    json={
        "model": "clef",
        "state": "Checkout has been failing for every customer for the last hour.",
        "questions": {
            "urgent": {
                "type": "noul",
                "instructions": "Is this support request urgent?",
            },
            "team": {
                "type": "choice",
                "instructions": "Which team should handle this request?",
                "criteria": {
                    "billing": "Payments, invoices, and refunds",
                    "technical": "Outages, errors, and configuration",
                    "sales": "Plans and upgrades",
                },
            },
            "severity": {
                "type": "score",
                "instructions": "How severe is the customer impact?",
                "criteria": ["No impact", "Minor", "Major", "Critical"],
            },
        },
    },
)
print(response.json())

curl https://api.cloudflare.com/client/v4/accounts/$CLOUDFLARE_ACCOUNT_ID/ai/run/@cf/cloudflare/clef \
  -X POST \
  -H "Authorization: Bearer $CLOUDFLARE_AUTH_TOKEN" \
  -d '{
    "model": "clef",
    "state": "Checkout has been failing for every customer for the last hour.",
    "questions": {
      "urgent": { "type": "noul", "instructions": "Is this support request urgent?" },
      "team": {
        "type": "choice",
        "instructions": "Which team should handle this request?",
        "criteria": {
          "billing": "Payments, invoices, and refunds",
          "technical": "Outages, errors, and configuration",
          "sales": "Plans and upgrades"
        }
      },
      "severity": {
        "type": "score",
        "instructions": "How severe is the customer impact?",
        "criteria": ["No impact", "Minor", "Major", "Critical"]
      }
    }
  }'