FAQ

What formats and quality levels are delivered through Cloudflare Stream?

Cloudflare decides on which bitrate, resolution and codec is best for you. We deliver all videos to industry standard H264 codec. We use to few different adaptive streaming levels from 360p to 1080p to ensure smooth streaming for your audience watching on different devices and bandwidth constraints.

Can I download original video files from Stream?

Video cannot be downloaded from Cloudflare Stream.

Is there a limit to the amount of videos I can upload?

Each account starts with a 500 GB weekly rolling upload limit, which means that videos uploaded in the past 7 days regardless of the day of week will be counted. This only includes original videos uploaded.

A video file can be at most 20 GB. Please write to Cloudflare support or your customer success contact for higher limits.

Can I embed videos on Stream even if my domain is not on Cloudflare?

Yes. Stream videos can be embedded on any domain, even domains not on Cloudflare.

What input file formats are supported?

Users can upload video in the following file formats:

MP4, MKV, MOV, AVI, FLV, MPEG-2 TS, MPEG-2 PS, MXF, LXF, GXF, 3GP, WebM, MPG, QuickTime

What browsers does stream work on?

The Stream player can be successfully embedded on the following platforms:

Browser Version
Chrome Supported since Chrome version 30+
Firefox Supported since Firefox version 42+
Internet Explorer Supported since IE 11 (Windows 8+ only)
Safari Supported since Safari version 8+
Opera Supported since Opera version 15+
Mobile Platform Version
Chrome on Android Supported on Chrome and Firefox for Android 4.0+ and all browsers for Android 4.1+
UC Browser on Android Supported on version 11.8+
Samsung Internet Supported on 5+
iOS Supported on iOS 8+
Windows Supported on Windows Phone 8+