Frequently asked questions about Cloudflare Stream
What formats and quality levels are delivered through Cloudflare Stream?
Cloudflare decides on which bitrate, resolution and codec is best for you. We deliver all videos to industry standard H264 codec. We use a few different adaptive streaming levels from 360p to 1080p to ensure smooth streaming for your audience watching on different devices and bandwidth constraints.
Can I download original video files from Stream?
Is there a limit to the amount of videos I can upload?
By default, a video upload can be at most 30 GB.
By default, you can have up to 120 videos in the
downloadingstate at the same time. Videos in the
pendinguploadstate do not count toward this limit. If you need the concurrency limit raised, please explaining your use case and why you would like the limit raised.
- An account cannot upload videos if the total video duration exceeds the video storage capacity purchased.
Limits apply to Direct Creator Uploads at the time of upload URL creation.
Uploads over these limits will receive a 429 (Too Many Requests) or 413 (Payload too large) HTTP status codes with more information in the response body. Please write to Cloudflare support or your customer success manager for higher limits.
Can I embed videos on Stream even if my domain is not on Cloudflare?
Yes. Stream videos can be embedded on any domain, even domains not on Cloudflare.
What input file formats are supported?
Users can upload video in the following file formats:
MP4, MKV, MOV, AVI, FLV, MPEG-2 TS, MPEG-2 PS, MXF, LXF, GXF, 3GP, WebM, MPG, QuickTime
What frame rates (FPS) are supported?
Cloudflare Stream supports video file uploads for any FPS, however videos will be re-encoded for 30 FPS playback. If the original video file has a frame rate lower than 30 FPS, Stream will re-encode at the original frame rate.
If the frame rate is variable we will drop frames (e.g. if there are more than 1 frames within 1/30 seconds, we will drop the extra frames within that period).
What browsers does stream work on?
The Stream player can be successfully embedded on the following platforms:
|Chrome||Supported since Chrome version 88+|
|Firefox||Supported since Firefox version 87+|
|Edge||Supported since Edge 89+|
|Safari||Supported since Safari version 14+|
|Opera||Supported since Opera version 75+|
|Chrome on Android||Supported on Chrome 90|
|UC Browser on Android||Supported on version 12.12+|
|Samsung Internet||Supported on 13+|
|Safari on iOS||Supported on iOS 13.4+. Speed selector supported when not in fullscreen.|
What are the recommended upload settings for video uploads?
If you're producing a brand new file for Cloudflare Stream, we recommend you use the following settings:
- MP4 containers, AAC audio codec, H264 video codec, 30 or below frames per second
- moov atom should be at the front of the file (Fast Start)
- H264 progressive scan (no interlacing)
- H264 high profile
- Closed GOP
- Content should be encoded and uploaded in the same frame rate it was recorded
- Mono or Stereo audio (Stream will mix audio tracks with more than 2 channels down to stereo)
Below are bitrate recommendations for encoding new videos for Stream: