Can I display my waiting room page in another language?
Why does my waiting room look different than how I designed it?
- Preview your template before deploying it to production.
- If you encounter any issues, check for proper syntax and a closing backslash (/).
What can I update when my waiting room is actively queueing?
Features and products
Which features are included in my Waiting Room plan?
How does Waiting Room interact with other Cloudflare products?
Some Cloudflare products run before a waiting room acts on traffic:
- DDos Mitigation
- Web Application Firewall (WAF)
- Bot Management
- Page Rules
Other Cloudflare products run after a waiting room acts on traffic:
What happens if a user refreshes their tab when in a waiting room?
A manual tab refresh has no effect on a user’s position in your waiting room.
However, if they close their tab and then try to access the application again during active queueing, they will lose their spot and have to go to the back of the queue.
Monitorizing your waiting room
Why do I see a few users being queued in the dashboard?
Why are some users not being queued in my waiting room?
If you notice users not being queued to your waiting room, make sure the path you defined exactly matches the path of your website.
The path is case-sensitive, so if you have a waiting room set up for
/Black-Friday-Sale and users go to
/black-friday-sale, they will bypass your waiting room.
Why are users being blocked from entering my waiting room?
The Waiting Room queue page refreshes every 20 seconds by populating the refresh header. If you have a rule set to block requests from a specific IP within 20 seconds, the user in the waiting room will be blocked. Make sure your rules allow at least one request every 20 seconds.