Best practices for waiting rooms
Follow these best practices to avoid potential issues and improve the visitor experience.
Total active users
When setting the waiting room Path in your , pay attention to potential subpaths. Waiting rooms are enabled on all subpaths, meaning you might be sending more traffic to your waiting room than anticipated.
Additionally, if you have multiple waiting rooms, the waiting room with the most specific subpath takes precedence.
Update during active queueing
Waiting room template
If you want to provide your users with updated information or expectations when they are queueing, Cloudflare recommends that you update your . All changes will be visible to your users in close to real time.
- From FIFO to Random: Users will no longer be ordered based on their cookie timestamp, which may affect the displayed wait time.
- From Random to FIFO: Users will be ordered based on their cookie timestamp, meaning any new users move to the end of the FIFO queue.