Email dispositions
Email Security returns five potential verdicts for every email it scans. Review the detections and consider how you would treat them once an auto-move is enabled. Below is an overview of the disposition and recommendation actions by Cloudflare:
Disposition | Description | Recommendation | |
---|---|---|---|
MALICIOUS | Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns. | Block | |
SUSPICIOUS | Traffic associated with phishing campaigns (and is under further analysis by our automated systems). | Research these messages internally to evaluate legitimacy. | |
SPOOF | Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF ↗, DKIM ↗, DMARC ↗), or have mismatching Envelope From and Header From values. | Block after investigating (can be triggered by third-party mail services). | |
SPAM | Traffic associated with non-malicious, commercial campaigns. | Route to existing Spam quarantine folder. | |
BULK | Traffic associated with Graymail ↗, that falls in between the definitions of SPAM and SUSPICIOUS. For example, a marketing email that intentionally obscures its unsubscribe link. | Monitor or tag |