Cancel Cloudflare subscriptions
Cancellations are not processed until the end of the billing period, so you can continue using the add-on or subscription until the new billing period begins. To avoid unwanted charges, start the cancellation process before the end of your billing period.
All billing period dates on invoices and the dashboard are in UTC/GMT timezone, not your local timezone. We recommend any downgrades or changes to subscriptions be made at least 24 hours before stated billing date to avoid any timezone confusion.
Step 1: Disable the Cloudflare subscription
To disable a subscription:
Log in to the
, and select your account and website. Cloudflare dashboard
Select the feature you want to disable under
Active Subscriptions (Free or Pro customers) or Plan Extensions (Enterprise customers).
Follow the instructions to disable the feature. Each feature has a different process which could include toggling a switch, clicking a button, or choosing
Disable from a drop-down list.
Step 2: Cancel the subscription in your billing profile
Log in to the
and select your account. Cloudflare dashboard
Manage account > Billing.
Find the subscription you want to disable and select
You will be asked to share feedback with us. Choose all that apply.
Confirm to finish. To alter your plan, select Change under Active Subscriptions and choose a new plan type. If you would like to cancel your paid plan, select Free.