Create interconnects
To create a new interconnect, make sure you are logged in with Admin or higher-level account permissions. This is required for the wizard to successfully request and provision a new Direct CNI connection.
- Log in to the Cloudflare dashboard ↗, and select your account.
- Select Interconnects > Create New.
- In Direct CNI, select Create new.
- From the list, choose a location that suits you with Select location, or search for a location in the search box.
- Your interface is automatically assigned a speed of 10G. Give it a name, and select Continue.
- Review the options you have chosen, and select Confirm order.
- Download the Letter of Authorization that Cloudflare created with your settings. You will need this document to contact your data center and provide them the IP addresses for the CNI connection.
- Select View Interconnects to review the CNIs you have ordered.
The Cloudflare dashboard shows a list of all previously created interconnects, as well as useful information such as IP addresses, speed, type of interconnect, and status.
Direct CNI connections are LACP (Link Aggregation Control Protocol) enabled and use LACP packets to negotiate with other ports. The Status column ↗ in the dashboard shows three different status:
- Pending: Pending shows up in new interconnects that are not yet active. This is expected and can occur for several reasons: the customer has not received a cross-connect, the device is unresponsive, or physical adjustments may be required, such as swapping RX/TX fibers. The
Pendingstatus will go away after the customer completes the cross-connect. - Active: The interconnect port on the Customer Connectivity Router (CCR) has established a LACP session with the connected port on the customer device.
- Unhealthy: The interconnect port on the CCR has lost a previously established LACP session with the connected port on the customer device. You can take general troubleshooting steps to solve the issue (such as checking cables and status lights for connectivity issues). If you are unable to solve the issue in this way, contact your account team.