---
description: Track and manage user submission status directly in the Cloudflare Zero Trust dashboard
title: User Submission Triage Status Tracking
image: https://developers.cloudflare.com/changelog/post/2026-04-07-triage-status-tracking/og.png?v=a3b48010773f3344
---

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April 7, 2026

## User Submission Triage Status Tracking

[Email security](https://developers.cloudflare.com/cloudflare-one/email-security/)

Copy as Markdown| [View as Markdown](https://developers.cloudflare.com/changelog/post/2026-04-07-triage-status-tracking/index.md)| [Agent setup](https://developers.cloudflare.com/agent-setup/)

Cloudflare Email security now supports **Triage Status Tracking for User Submissions**. This enhancement gives SOC teams a streamlined way to track, manage, and prioritize user-submitted emails directly within the Cloudflare One dashboard.

- The User Submissions table now includes a **Status** column with three states: **Unreviewed** (new submissions awaiting triage), **Reviewed** (submissions assessed by the SOC team), and **Escalated** (submissions escalated to team submissions for further investigation). Analysts can quickly update statuses and filter the table to focus on what needs attention.
- SOC teams can now organize their triage workflows, avoid duplicate reviews, and make sure critical threats get escalated for deeper investigation—bringing order to the chaos of high-volume submission management.

Triage Status Tracking is **automatically available** for all Email security customers using the user submissions feature. No additional configuration is required; customers just need to make sure user submissions are being sent to their user submission aliases.

This applies to all Email security packages:

- **Advantage**
- **Enterprise**
- **Enterprise + PhishGuard**

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