---
title: Release messages from quarantine
---
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[API Reference](https://developers.cloudflare.com/api)
[Email Security](https://developers.cloudflare.com/api/resources/email_security)
[Investigate](https://developers.cloudflare.com/api/resources/email_security/subresources/investigate)
[Release](https://developers.cloudflare.com/api/resources/email_security/subresources/investigate/subresources/release)
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# Release messages from quarantine
POST/accounts/{account\_id}/email-security/investigate/release
Delivers one or more quarantined messages to their intended recipients, for cases where a message was incorrectly quarantined. Operates on an explicit list of messages; to release all messages matching a search, create a bulk action job instead. The response includes delivery status for each recipient.
##### Security
API Token
The preferred authorization scheme for interacting with the Cloudflare API. Create a token.
**Example:**Authorization: Bearer Sn3lZJTBX6kkg7OdcBUAxOO963GEIyGQqnFTOFYY
API Email + API Key
The previous authorization scheme for interacting with the Cloudflare API, used in conjunction with a Global API key.
**Example:**X-Auth-Email: user@example.com
The previous authorization scheme for interacting with the Cloudflare API. When possible, use API tokens instead of Global API keys.
**Example:**X-Auth-Key: 144c9defac04969c7bfad8efaa8ea194
##### Accepted Permissions (at least one required)
`Cloud Email Security: Write`
##### P ath ParametersExpand Collapse
account\_id: string
Identifier.
maxLength32
[Link to this property](<#(resource)%20email_security.investigate.release%20%3E%20(method)%20bulk%20%3E%20(params)%20default%20%3E%20(param)%20account_id%20%3E%20(schema)>)
##### Body ParametersJSONExpand Collapse
ids: array of string
Investigate IDs of the messages to release.
[Link to this property](<#(resource)%20email_security.investigate.release%20%3E%20(method)%20bulk%20%3E%20(params)%200%20%3E%20(param)%20ids%20%3E%20(schema)>)
##### ReturnsExpand Collapse
errors: array of object {code, message, documentation\_url, source }
code: number
minimum1000
Link to this property
message: string
Link to this property
documentation\_url: optional string
Link to this property
source: optional object {pointer }
pointer: optional string
Link to this property
Link to this property
[Link to this property](<#(resource)%20email_security.investigate.release%20%3E%20(method)%20bulk%20%3E%20(network%20schema)%20%3E%20(property)%20errors>)
messages: array of object {code, message, documentation\_url, source }
code: number
minimum1000
Link to this property
message: string
Link to this property
documentation\_url: optional string
Link to this property
source: optional object {pointer }
pointer: optional string
Link to this property
Link to this property
[Link to this property](<#(resource)%20email_security.investigate.release%20%3E%20(method)%20bulk%20%3E%20(network%20schema)%20%3E%20(property)%20messages>)
result: array of object {id, delivered, failed, 2 more }
id: string
Unique identifier for a message retrieved from investigation.
Link to this property
delivered: optional array of string
Link to this property
failed: optional array of string
Link to this property
Deprecatedpostfix\_id: optional string
Use id instead.
Deprecated, use id instead. End of life: November 1, 2026.
Link to this property
undelivered: optional array of string
Link to this property
[Link to this property](<#(resource)%20email_security.investigate.release%20%3E%20(method)%20bulk%20%3E%20(network%20schema)%20%3E%20(property)%20result>)
success: true
Whether the API call was successful.
[Link to this property](<#(resource)%20email_security.investigate.release%20%3E%20(method)%20bulk%20%3E%20(network%20schema)%20%3E%20(property)%20success>)
### Release messages from quarantine
HTTP
HTTPTypeScriptPythonGoTerraform
```
curl https://api.cloudflare.com/client/v4/accounts/$ACCOUNT_ID/email-security/investigate/release \
-H 'Content-Type: application/json' \
-H "Authorization: Bearer $CLOUDFLARE_API_TOKEN" \
-d '{
"ids": [
"4Njp3P0STMz2c02Q-2024-01-05T10:00:00-12345678"
]
}'
```
200 example
```
{
"errors": [
{
"code": 1000,
"message": "message",
"documentation_url": "documentation_url",
"source": {
"pointer": "pointer"
}
}
],
"messages": [
{
"code": 1000,
"message": "message",
"documentation_url": "documentation_url",
"source": {
"pointer": "pointer"
}
}
],
"result": [
{
"id": "4Njp3P0STMz2c02Q-2024-01-05T10:00:00-12345678",
"delivered": [
"string"
],
"failed": [
"string"
],
"postfix_id": "4Njp3P0STMz2c02Q",
"undelivered": [
"string"
]
}
],
"success": true
}
```
##### Returns Examples
200 example
```
{
"errors": [
{
"code": 1000,
"message": "message",
"documentation_url": "documentation_url",
"source": {
"pointer": "pointer"
}
}
],
"messages": [
{
"code": 1000,
"message": "message",
"documentation_url": "documentation_url",
"source": {
"pointer": "pointer"
}
}
],
"result": [
{
"id": "4Njp3P0STMz2c02Q-2024-01-05T10:00:00-12345678",
"delivered": [
"string"
],
"failed": [
"string"
],
"postfix_id": "4Njp3P0STMz2c02Q",
"undelivered": [
"string"
]
}
],
"success": true
}
```